“Over the past 12 months LogicalTech have provided a number of contract staff to us who have proven to be very knowledgeable in their area, have a professional approach to their task and have an excellent personable demeanour."
Tenix_logoDavid Falconer
Tenix
 

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Tenix - Integration and Reporting Solution

Tenix_logoTenix Solutions required a review of its systems as well as support and expertise in the management of these systems on a day-to-day basis.  The LogicalTech solution reduced operational outages and down time.

 

Project Overview

Industry Traffic Enforcement Processing
Company Profile Tenix Solutions enforce traffic speed and red light infringements within Australia and internationally.
Business Situation Tenix Solutions required a review of its systems as well as support and expertise in the management of these systems on a day-to-day basis.  
Solution LogicalTech improved Tenix’s systems with performance tuning, integration and implementation of SQL Server frameworks.
Benefits The LogicalTech solution reduced operational outages and down time. Tenix also benefits from a more proactive system which uses LogicalTech’s weekly reporting system with management alerts.

 

 

The Assignment

Tenix process over 10,000 infringements daily in Victoria alone. Its operation is one of the largest of its type in the world.  Tenix Solutions required a review of its systems, as well as support and expertise in the management of these systems on a day-to-day basis.  In addition Tenix Solutions required an analysis of a new evidence management system, designed to take over this processing load on a day-to-day basis.

 

 

The LogicalTech Approach

The LogicalTech team designed, developed and implemented solutions to deal with the problematic issues that Tenix Solutions were experiencing. 
Examples of solutions achieved are:
  • Performance tuning applications to remove reporting loads and prevent timeouts from occurring to applications during production hours.
  • Porting of applications to Citrix.
  • Implementation of SQL Server database frameworks and bringing all SQL Server databases into a standard operating environment.
  • Implementation of weekly reporting for database operations.

 

 

The Value of the Solution

    Day-to-day operation of applications within Tenix Solutions has become effortless. Reduced operational outages and downtime, saving time and money.  Capacity planning is now undertaken proactively, with alerts managed centrally and reported weekly. The LogicalTech solution enabled Tenix to reduce costs and improve their company’s performance.  

      Tenix Solutions

      Overview
      Country: Australia
      Industry: Traffic Enforcement Processing
      Company Profile: Tenix Solutions enforce traffic speed and red light infringements within Australia and internationally.
      Business Situation:       Tenix Solutions required a review of its systems as well as support and expertise in the management of these systems on a day-to-day basis.
      Solution: LogicalTech improved Tenix’s systems with performance tuning, integration and implementation of SQL Server frameworks.
      Benefits: The LogicalTech solution reduced operational outages and down time. Tenix also benefits from a more proactive system which uses LogicalTech’s weekly reporting system with management alerts.

      The Assignment

      Tenix process over 10,000 infringements daily in Victoria alone. Its operation is one of the largest of its type in the world. Tenix Solutions required a review of its systems, as well as support and expertise in the management of these systems on a day-to-day basis.  In addition Tenix Solutions required an analysis of a new evidence management system, designed to take over this processing load on a day-to-day basis.

      The LogicalTech Approach

      The LogicalTech team designed, developed and implemented solutions to deal with the problematic issues that Tenix Solutions were experiencing. 

      Examples of solutions achieved are:
      1.    Performance tuning applications to remove reporting loads and prevent timeouts from occurring to applications during production hours.
      2.    Porting of applications to Citrix.
      3.    Implementation of SQL Server database frameworks and bringing all SQL Server databases into a standard operating environment.
      4.    Implementation of weekly reporting for database operations.

      The Value of the Solution

      Day-to-day operation of applications within Tenix Solutions has become effortless. Reduced operational outages and downtime, saving time and money. Capacity planning is now undertaken proactively, with alerts managed centrally and reported weekly. The LogicalTech solution enabled Tenix to reduce costs and improve their company’s performance.

      Tags: All Industries Other All Solutions Integration Case Study