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"LogicalTech have managed the entire IPND system on a 24/7 basis effectively for more than six years. In addition to designing and implementing the entire high security system within time and budget, they have continued to provide service to the telecommunications industry and users throughout Australia.
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Ronstan - Outsourced Managed IT Services |
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Project Overview
The Assignment Ronstan needed to reduce their IT expenditure and refocus the IT strategy for their business. They wanted to outsource their IT in order to benefit from skills and knowledge of a quality network support provider. The key element for Ronstan was to have advanced monitoring technologies that would provide peace of mind and confidence in their systems.
The LogicalTech Approach As the network support provider LogicalTech provided numerous IT services for Ronstan. The services included onsite support twice a week, a service that involved monitoring and resolving user issues. LogicalTech’s support included developing a disaster recovery strategy, testing it, and implementing the approved strategy. LogicalTech also suggested ways to improve Ronstan’s systems and ensure IT runs smoothly. LogicalTech monitored the Ronstan system by regularly checking that servers were running in their optimum parameters. If the monitoring system raised an alert, a message was automatically generated, identifying and assigning the issue for immediate resolution.
The Value of the Solution Ronstan’s IT solution has given them confidence in their systems. They have increased their control over the IT and administration environments through the advanced monitoring systems put in place by LogicalTech. In addition to the value of a stress-free IT system, Ronstan are saving at least 30% on IT costs by using LogicalTech’s services. |
Ronstan manufacture and distribute over 4.9 million units of sailing and rigging equipment each year. By outsourcing their IT with LogicalTech Ronstan have saved upto 30% on IT costs.
